Privacy Policy
This Privacy Policy covers services provided to you by this dental office. By law, we are required to maintain the privacy of protected health information and to provide you with this Policy outlining our legal duties and privacy practices with respect to protected health information. Protected health information consists of information about you (including demographic information) that may identify you and that relates to your past, present, or future physical or mental health or condition. It also includes related health care services.
This Policy describes how this dental office may use and disclose your protected health information to carry out treatment, payment, or health care operations. Other uses and disclosures of your information will be made only with your written authorization (unless otherwise permitted or required by law). The Policy also describes your rights to access and control your protected health information and informs you of your rights to make a complaint to either this dental office or to the Secretary of Health and Human Services if you believe we have violated your rights.
We are required to abide by the terms of this Policy. We may change the terms of the Policy at any time. The new notice will be effective for all protected health information that we maintain at the time of the change.
Please read this Policy carefully.
Effective Date: 16/12/2025
This policy explains how Polished General and Cosmetic Dentistry collects and uses personal information through our website, online forms, and text messaging. This policy supplements our Notice of Privacy Practices, which governs protected health information under HIPAA.
Information We Collect
We may collect your name, phone number, email address, appointment-related information, and communication preferences that you voluntarily provide.
How We Use Information
Information is used to schedule and manage appointments, send appointment reminders and office communications, respond to inquiries, and improve our services.
Text Messaging & Mobile Information
If you opt in to receive text messages from us, we may send appointment reminders, confirmations, and office updates.
No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.
Your mobile information will not be sold or shared for promotional use. Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP.
Sharing & Security
We do not sell personal information. We may share information with trusted service providers only as needed to operate our practice, and we take reasonable steps to protect your information.
COMPLAINTS
You may make a complaint to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated. You may file a complaint with us by notifying our Office Manager. We will not retaliate against you for filing a complaint.
For further information about the complaint process, contact the Office Manager.